Privacy Policy

At Epigem we understand that protecting the privacy of visitors to our website is very important. Epigem respects your privacy and is committed to protecting your personal information.

This notice explains how and why we use personal information when you visit our website (regardless of where you visit it from), including any information you may provide when you use our ‘contact us’ form. It also provides details of how we use cookies and similar technologies to enable you to browse our website effectively.

Our website is not intended for children and we do not knowingly collect information relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are fully aware of how and why we are using your information. This privacy notice supplements the other notices and is not intended to override them. If you would like further details about how we protect your personal information at Epigem, please email our Compliance Officer at info@epigem.co.uk or on +44 (0) 1642 496300 and we’ll contact you as soon as possible.

About us

We are Epigem Limited, a company registered in England and Wales (Company No. 02954592) with its office at 3 Malmo Court, Kirkleatham Business park, Redcar, TS10 5SQ.

Epigem Limited is the controller and responsible for your personal information. Our Compliance Officer is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Compliance Officer at at info@epigem.co.uk or on +44 (0) 1642 496300

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

What information we collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer personal information about you when you access our website, as follows:

Identity Data – includes your name, title and company name (if applicable). If you apply for a role at Epigem you will be asked to send your CV and a covering letter and may include additional information about yourself (such as your date of birth and gender). You have a choice whether or not to disclose this information to us.

Contact Data – includes your e-mail address and telephone number. If you apply for a role at Epigem, you may provide additional information such as your address in your CV and covering letter.

Technical Data – includes the domain name of the website providing you with Internet access and the Internet protocol (IP) address used to connect your computer to the Internet. We may also collect your browser type and version, the operating system your computer is running, and other site visit data such as the pages you view, and/or the information you search for.

Usage Data – includes information about how you use our website, products and services.

Marketing and Communications Data – includes your preferences in receiving marketing from us and our third parties and your communication preferences.We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal information but is not considered personal information in law as it does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal information which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you through our website (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal information

Where we need to collect personal information by law, or under the terms of a contract we have with you and you fail to provide that information when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service but we will notify you if this is the case at the time.

Cookies and web beacons

Our website may use cookies and web beacons. A cookie is a small piece of data that is automatically sent to your browser from a web server and stored on your device’s hard drive. Web beacons are small pieces of code which are placed on websites and emails. We use this information to collect visitor access and data preferences and to understand email campaign effectiveness. This enables us to offer a better website experience and help improve our services to you.

You can block cookies by activating the setting on your browser. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

This website uses cookies. We use cookies to personalise content, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: www.epigem.co.uk, www.epigem.com

Quality Policy

SCOPE of the Business

The provision of design, development and manufacture of products with micro-engineered polymer surfaces and/or flexible circuitry.


The purpose of this Policy is to identify the key elements of the Quality Improvement Process in accordance with BS EN ISO 9001:2015 and to allocate responsibilities for its implementation. We will:

  • Strive for continuous improvement in all business activities, aided by implementation of the Quality Objectives.
  • Formalise a system for meeting requirements, preventing errors and setting standards that are established and maintained..
  • Audit and measure performance and improvement..
  • Incorporate ‘risk based forward thinking’ throughout the business process..
  • Work with, monitor and evaluate suppliers so they meet our needs..
  • Meet the needs of our Customers and other Interested Parties to their complete satisfaction..
  • Ensure all activities are carried out in a safe working environment, ethically and without causing harm or nuisance to employees, visitors and our neighbours..
  • Emphasise that every member of Epigem has a contribution to make and proactively communicate the reasons why all must comply with this. If anyone does not comply to the detriment of the Company, then disciplinary action may be necessary.


  • The Quality Statement is available on request.
  • The Managing Director will sign the Quality Statement and the signed document will be placed internally for all employees to have access.


  • The Managing Director has overall responsibility for leading the Quality Improvement Process.
  • In implementing the Process, the management team shall act to sustain commitment, create awareness, structure improvement opportunities, audit and review progress.